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Online Utility Bill Payments
Access Your Online Account

To access the City of Banning Online bill pay website please click the following link below:

https://whimpy.ci.banning.ca.us/Click2GovCX/index.html

Note: The user ID field represents your customer account number as it appears exactly on your utility bill, unless you have created a master account id within the online bill pay system.  Sample account number: xxxxx-xxxxx

*Note:  The online bill pay service will be unavailable daily between the time period of 3:00am - 3:30am to allow for routine system maintenance.*


Troubleshooting Tips
If you are having issues connecting to the bill payment website, you may try these suggested tips. (Note: these tips are just suggestions if you are having difficulty reaching the Utility Billing web site using Internet Explorer. Other compatible browsers include: Firefox 3, Chrome 10+, Safari 5 and Versions 7, 8 & 9 of Internet Explorer.)

In Internet Explorer go to Tools, then Internet Options
Tools2.jpg

Click on the Advanced Tab & scroll down to TLS 1.0
Advanced Tab

If TLS 1.0 is unchecked....checkmark it, select Apply and OK
Check it
Close all your browser windows and attempt to access the bill pay site again.

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City of Banning, Proud History, Prosperous Tomorrow
99 E. Ramsey St., Banning, CA 92220, Ph: (951) 922-3105
City Hall Business Hours 7:00am - 5:00pm Monday - Thursday